Terms and Conditions

Terms and Conditions for sales:

Delivery Information

Our company policy is to send your order by Royal Mail Recorded first class post or by next day carrier on the day it is received. However we are reliant on these services to deliver 'next day'. We cannot be held responsible if they do not meet their commitment.

You have the right to cancel your order at any time up until the point of despatch, for clarity goods are normally despatched by 3.00pm each day.

Satisfaction Guarantee

If you are not happy with our products or service do please let us know. If there is damage we will replace the goods after adequate verification.

Goods may be returned, for a refund, at buyers expense unless otherwise agreed, up to 7 days after receipt provided the seals have not been broken. You must inform us either by email or by telephone that you are returning the goods. Refunds will be issued only on receipt of goods in original unopened condition. We recommend using 'Recorded Delivery' for returns so that you will be insured if anything is lost in the post.

Terms of Business

Prices are correct at the time of going to press. Prices are subject to alteration without prior notice. Breakages must be notified with 3 days of receipt of goods. Please notify if goods are not received within 7 days of order being placed. Prices displayed on the site are accepted once an order has been shipped, each individual order will be reviewed and the buyer will be notified if there has been a mistake. If this happens it is then up to the buyer if he/she wants to continue with their order.

Disclaimer

The information in our catalogue and website does not seek to diagnose disease or to replace medical advice. In all cases you should first refer to your GP or other qualified health professional to diagnose any health concern that you may have and for guidance as to the appropriate treatment, including any products listed in the catalogue or website.

If you are currently taking presciption medicine and also intend to take nutritional or herbal supplements, we advise you to check with your doctor that the combination of your medication and supplements is suitable.